ROB KNAPP is a former Managing Director of Merrill Lynch, where he was widely recognized as an innovator, and the architect of the Supernova model. His book The Supernova Advisor received much acclaim across the academic and professional finance worlds and is now the subject of a Harvard Case Study. Earlier this year he co-authored Supernova Advisory Teams: A Pathway to Excellence, with Curtis Brown. This critically acclaimed book on team building for the financial industry is a much-needed formula for creating teams. Rob's passion for coaching talented individuals to reach exceptional levels of performance has solidified his reputation throughout the financial services sector as a visionary and creative leader. He created Supernova Consulting Group to improve the client experience worldwide.